In today’s fast-growing digital economy, disputes with e-commerce platforms, marketplaces, social media apps, and digital service providers have become increasingly common. At SolvLegal, we offer expert Account Reinstatement & E-commerce Dispute Resolution to help individuals, businesses, sellers, buyers, service providers, influencers, and content creators resolve their grievances legally, quickly, and effectively, both in India and globally.

How It Works: 

【1】Share Your Issue & Account Details 
Tell us about your suspended, deactivated, or blocked account or any dispute with an e-commerce, digital, or social media platform. Share relevant documents, emails, or screenshots.

【2】Legal Review & Strategy Planning 
Our legal team reviews the facts, evaluates platform policies, and advises you on the best course of action—whether it’s reinstatement, complaint filing, or legal notice

【3】Drafting & Filing Complaint or Legal Notice 
We prepare and file a strong, well-drafted legal notice, platform complaint, or DMCA takedown to protect your rights and seek swift resolution.

【4】Resolution, Follow-up & Next Steps 
We assist you until the matter is resolved—whether through account reinstatement, refund, product restoration, or further legal action if necessary.

Our experienced legal team assists with a wide range of platform-related issues, including:

• Account suspension, deactivation, or wrongful termination (for buyers, sellers, influencers, or service providers)
• Unjustified product removal, listing deactivation, or content takedown
• Payment disputes, chargebacks, or withheld earnings
• Trademark infringement, counterfeit product complaints, and brand protection
• Consumer disputes related to defective products, poor service, or fraud
• Online harassment, defamation, false reviews, and cyberbullying
• DMCA takedown notices and digital content protection

Why Choose Solvlegal ? 

We help you draft and file legal notices, prepare platform-specific complaints, counter unfair actions, and issue cease-and-desist or DMCA notices where required. Our legal team combines deep understanding of digital platform policies with strong legal knowledge to protect your interests and help you achieve timely resolution—whether through negotiation, direct platform engagement, or formal legal action if necessary.

Whether you’re a seller banned by an online marketplace, a buyer facing fraud, a digital creator with content misuse, or a service provider locked out of your platform account, SolvLegal is here to help.

Our E-commerce & Platform Dispute Resolution services are designed to be fast, cost-effective, and legally robust—ensuring that your digital rights and business interests are always protected.

FAQs

1.What types of platform-related disputes does SolvLegal handle? 

We assist with a wide variety of issues including wrongful account suspension, blocked seller or service provider access, unjustified content takedowns, product listing removals, payment disputes, counterfeit complaints, cyber harassment, and digital IP infringement. Whether you're facing moderation bias, fraud, or blocked earnings, we’re equipped to help.

2.Can SolvLegal help me get my account reinstated? 

Yes. We review your account history, platform policies, and communication records to build a strong reinstatement case. Our legal team drafts customized appeal letters or notices and, if necessary, escalates the issue to the appropriate grievance redressal mechanism or platform’s legal compliance team.

3. Do you handle international platform disputes too? 

Absolutely. Our services are not limited to Indian platforms. We routinely assist with disputes involving Amazon, Etsy, Meta, YouTube, Instagram, Fiverr, Shopify, and other global platforms. Our knowledge of cross-border digital policies ensures your rights are professionally represented.

4. Is a DMCA takedown part of this service? 

Yes. For cases involving copyright violations, stolen content, or misuse of digital assets, we draft and submit DMCA takedown notices to relevant platforms. We also issue cease-and-desist notices when necessary to stop repeated violations or protect your brand integrity.

5. How quickly can I expect resolution?

 Timelines depend on platform responsiveness, complexity of the issue, and documentation provided. Many cases are resolved within 7–10 business days, while more complex matters may take longer. We follow up persistently and keep you informed at each stage.

6. Will SolvLegal communicate directly with the platform?

 If permitted by the client, yes. We can engage with the platform through formal channels including grievance portals, legal email IDs, or direct outreach, ensuring the issue is escalated appropriately and handled professionally.

7. Do I need to file a court case to use this service? 

Not at all. Our focus is on legal resolution without litigation wherever possible. However, if negotiation or platform engagement fails, we guide you on next steps and help connect you with litigation professionals through our Find a Lawyer service.

8. Can you help influencers or creators facing content takedowns or false reports? Yes. We specialize in protecting digital creators, influencers, and service providers from unjust content removal, moderation bias, monetization disputes, and reputation damage. Whether it’s a platform error or a malicious report, we help you respond strategically.

9. What documents should I prepare before submitting a request? 

We recommend sharing account details, platform correspondence, screenshots, product or post links, transaction records, and any platform policy references. These help us assess the situation fully and draft effective communication.

Take control of your online presence—trust SolvLegal to help you resolve e-commerce and digital platform disputes with confidence.