At SolvLegal, we help consumers take action against unfair trade practices, defective products, poor services, fraud, and harassment through professional Consumer Complaint services. We assist you in drafting and sending strong legal notices to businesses or service providers and filing complaints with the National Consumer Helpline (NCH), India's central government-supported grievance redressal platform.

How It Works: 

【1】Share Your Issue & Account Details 
Tell us about your suspended, deactivated, or blocked account or any dispute with an e-commerce, digital, or social media platform. Share relevant documents, emails, or screenshots.

【2】Legal Review & Strategy Planning 
Our legal team reviews the facts, evaluates platform policies, and advises you on the best course of action—whether it’s reinstatement, complaint filing, or legal notice.

【3】Drafting & Filing Complaint or Legal Notice 
We prepare and file a strong, well-drafted legal notice, platform complaint, or DMCA takedown to protect your rights and seek swift resolution.

【4】 Resolution, Follow-up & Next Steps 
We assist you until the matter is resolved—whether through account reinstatement, refund, product restoration, or further legal action if necessary.

Our goal is to help you resolve consumer disputes quickly, legally, and without the hassle of lengthy court proceedings wherever possible. We handle complaints involving e-commerce fraud, online orders, delayed services, defective products, non-refunds, misleading advertisements, and more.

Please note:
Our services include legal notice drafting and filing complaints before the National Consumer Helpline Portal.
 For filing a formal case before the District Consumer Forum, State Commission, or National Commission, you will need to engage an advocate, which you can easily do through our Find a Lawyer section.

Why Choose Solvlegal?

SolvLegal ensures that your consumer rights are protected through the right legal channels while saving you time, effort, and unnecessary expenses.

FAQs

1.What kinds of consumer issues can I report? 

We assist with complaints related to e-commerce fraud, defective or misleading products, service delays, non-refunds, unauthorized account blocks, harassment, and misleading advertisements. Whether it's a faulty gadget or an unfair policy, we help you respond legally and effectively.

2. Is filing through the National Consumer Helpline legally valid? 

Yes. NCH is a government-supported grievance redressal portal under the Ministry of Consumer Affairs. Filing here creates an official record and often results in resolution without court intervention.

3. Do I need to hire a lawyer for filing a complaint?

 For NCH and legal notices, you don’t need personal representation—SolvLegal handles everything. For escalation to consumer courts, we can connect you with a lawyer through our Find a Lawyer service.

4.Can I complain against platforms like Amazon, Flipkart, Instagram, or Facebook? Absolutely. We routinely assist with consumer complaints against major digital, e-commerce, and social media platforms. Whether it’s order fraud, account suspension, or denied refunds, our team prepares the legal groundwork for a strong claim.

5. How long does the process take? 

Most complaints are reviewed and drafted within 2–3 business days. Resolution time varies based on the response from the platform or service provider. We follow up regularly to ensure timely action.

6.Are your legal notices enforceable? 

Yes. Our legal notices are professionally drafted, include clear demands, and align with relevant laws. Many disputes are resolved once businesses receive formal communication from a legal channel.

7.Will SolvLegal track the progress of my complaint?

 Yes. We monitor responses from businesses, escalate issues if needed, and guide you on next steps such as filing a DMCA takedown, initiating legal action, or seeking compensation.

8.Is my personal data safe with SolvLegal? 

Completely. All documents and communications are handled through encrypted portals, and your case details are never shared without consent.

Let SolvLegal help you take the first step towards justice for your consumer complaint, professional, affordable, and hassle-free.